This article will guide you through the most common Kitchen Mode setup for your Byte tablet when your location has an accompanying customer order tablet as well as receives mobile orders.
🚨 Before you begin, please read through the following articles and check that you are familiar with and have completed all of the requirements:
Choose Mode
The Byte app defaults to Order Mode. Toggle "Kitchen Mode" on.
Order Mode (Default) |
Kitchen Mode |
Display Orientation
The Byte app defaults to a landscape orientation. If you would prefer portrait mode, please toggle "Portrait Mode" on within "Screen" settings. For more details, please see Screen Settings.
Landscape (Default) | |
Portrait |
Printer Rules
Kitchen
Incoming orders are displayed within Kitchen Mode automatically, however you can also have the orders print out as well. If you would like for kitchen staff to receive a printed ticket for the incoming orders, set up an printer rule detailing which stations will go to which printers.
Customer Receipt
A "Customer + QR" printer rule must be configured for the Pay on Kiosk Mode to function properly.
For more details, please see Printer Rules.
Select Meals (Dayparts)
The next step of the setup process is to choose which Daypart will be shown on the tablet. We recommend selecting "Auto" so that the tablet meal items shown will automatically update based on the local time. For more details, please see Meals (Dayparts) Settings.
Select Stations
Then, choose which stations this tablet will accept orders from. We recommend setting this to "All" if the tablet will be used in a kitchen that prepares items from all stations. For more details, please see Select Stations Settings.
Accept Orders From Mobile / Tablet
Since your location has both customer-facing tablet(s) and mobile ordering options, you will want to make sure that "All" is selected within the "Accept Orders From" section. For more details, please see Accept Orders From Mobile / Tablet Settings.
Now your kitchen-facing tablet is ready for orders! Please check out Kitchen Mode Settings for an in-depth look at all of the customization options that you can utilize.
🖐🏽 For any additional questions, please contact our support team at help@mashgin.com