What is an alert?
Alerts are red pop-ups that is displayed on the main page within Manager Mode. See some examples below:
What does an alert indicate?
Alerts could be present for many different reasons -- there may be an error with the kiosk or simply a message that pops up to inform you of something (for example: Origin Syncing Alerts). Don't be alarmed when seeing an alert, they may be completely benign and informative!
How can I resolve a particular alert I see on my kiosk?
Please see our alerts-based help articles for more details on how to resolve certain alerts. These articles also provide an explanation for various alerts as well!
- Cameras cannot be reached
- Missing NiCam Alert
- CamServer Not Running Alert
- Missing Network Configuration Alert
- Kiosk Offline
- Origin Sync / Building Features Alerts
- Freedom Pay Alert
- Cash Inventory Low Alert
- Cash Register Error Alerts
- Cash Register Needs Audit Alert
- Invalid License Alert
- Shut Down Alerts
- Staff Screen is Inactive
✋🏽 For any additional questions, please contact our support team at help@mashgin.com