This article provides details regarding syncing alerts, similar to the following:
Is something wrong with the kiosk?
No, this alert appears just so you are aware that the kiosk is syncing up to the database.
What is an origin sync?
The kiosk needs to connect with the local and global database of items and poses stored within the Creator menu for it's location. In order to do so, the kiosk needs to sync up to any changes that may have been made. You can manually push the sync at any time by pressing Sync DB within the main page of Manager Mode.
How long do these alerts stay within Manager Mode?
The time it takes for the kiosk to complete syncing depends upon a few different factors:
- Network speed
- Amount of items / poses it's uploading to the database
You will know the kiosk is finishing up the sync once you see the "Training: Building Features Index" alert.
💡 HELPFUL TIP: Please do not shut down the kiosk in the middle of the sync. This will interrupt the progress of the sync and the kiosk will need to restart the process again. Please see Sync in Progress for more details.
✋🏽 For any additional questions, please contact our support team at help@mashgin.com