🎉 Mashgin Self Checkout Kiosk now supports partial refunds for FreedomPay transactions!
✨ What's New:
In addition to refunding an entire sale, you now have the ability to refund specific items within a transaction!
💡 For details on how to complete a partial refund, please see How to Partially Refund a Transaction on Kiosk
Important Notes:
- Partial refunds are only supported for transactions completed using FreedomPay as the payment gateway. No other gateway or payment method (MashCash, cash, stored value, etc.) allows for the processing of partial refunds.
-
You can only refund a transaction once, whether that would be a partial refund or a full refund. You can refund multiple items within a transaction, but once a refund is made it cannot be done again.
-
For example:
- A customer purchased an apple, banana, and water.
- The customer decides to give back the apple and wants it refunded.
- You refund the apple from the transaction.
- The customer later wants to return the banana and water as well and wants a refund for the entire transaction.
- You will not be able to refund the entire transaction now that you have already completed a partial refund on the transaction.
-
For example:
✋🏽 For any additional questions, please contact our support team at help@mashgin.com