How to Search for Transactions

This article details how to search for transactions in Cloud.

 

Step 1

Navigate to Transactions Tab

 

Step 2

Select the Date of the Transaction

Click the calendar icon to the right of the date bar to choose the date. Click Apply to view the transactions for that day.

🚨 Please Note:

• If no date is selected, the last 100 transactions will populate on this page.
• At this time, only a single date can be selected to view on the Transactions page, a date range cannot be selected.

 

Step 3

Type Transaction Details into Search Bar

In order to narrow down the transactions that populate for the given date, utilize the search bar by typing in specific details from the transaction:

• Total - total price of the transaction
• Payment Type - cash, card, Visa, Mastercard, etc.
• Items - name of an item within the transaction
• Card Number - last four digits of card used or the full stored value card number
• Customer Name - first or last name of the user of the card
  • Please Note: Not all cards will display the customer's name on Cloud
• Transaction ID - the identifying transaction number on Cloud
• Transaction Hash - the identifying transaction hash on the receipt and Cloud

 

✋🏽 For any additional questions, please contact our support team at [e-mail]