What are Containers?

Here's everything you need to know about Containers!

 

What is a Container? 

In our kiosk software, a 'container' is part of a categorization system that simplifies menu management. While it doesn’t represent a physical container, it groups similarly packaged items, such as sandwiches or pizzas, which may differ by flavor or temperature. Containers are set up in Creator, allowing multiple related items to be associated with one primary container.

This feature is especially useful when items share similar packaging, like a to-go box for salads or meat entrees. Since the kiosk cannot detect what’s inside the packaging, it prompts the user to choose from a predefined list of possible items when a container is configured, ensuring accurate selection and pricing.

Container User Experience 

Placement, Prompt, and Selection When a customer sets a similar packaged item on the kiosk base, a prompt appears displaying option-specific items attached to that container—like "Turkey & Swiss" or "Ham & Cheddar" for sandwiches. Customers then select their items directly from this curated list.

Selection Process: Customers choose their items by tapping on the option that corresponds to their purchase. For items sold in quantities, they can adjust the number with easy-to-use controls. Additionally, if there's a price difference based on the item's temperature, customers have the option to specify whether the item is hot or cold.

Final Confirmation: Once selections are made, the customer confirms by pressing the ‘Confirm’ button, which finalizes the transaction and adds the items to their cart.

Flexible Item Availability: In Creator, customers can set item availability within containers to change with the time of day. This feature is handy for presenting different meal options, like breakfast, lunch, or dinner, from the same container at the appropriate times.

Visual Checkout Stations 

Our container UI has been upgraded to enhance the user experience significantly. Now, with visual prompt containers, customers can enjoy customizable graphics and item names displayed directly on the kiosk.

Through Creator, the containers can be configured to adjust item arrangement, quantity options, and temperature settings, perfect for managing complex menus including customized sandwiches or various meal choices.

This visual refresh is designed to not only make the checkout process more enjoyable but also to help ensure that what ends up in customer’s bags is exactly what they saw on the screen.

For more information, please see How to Set Up Visual Checkout Station.

 

✋🏽 For any additional questions, please contact our support team at [e-mail]