Here's everything you need to know about Global Matches!
What is a Global Match?
Global Matches are the poses, or pictures, attached to items within the menu that allow the item to be visually recognized. Global Matches can be shared across many locations by sharing poses through our database via a Global Match ID for each item.
How can I view the Global Matches for my items?
In order to view the Global Match within Creator, simply navigate to the item you are looking for and pull up the item editor. The Global Match ID and Global Match name used within the database can be found below the Tags field within the item editor.
In order to view the Global Match on the Kiosk, navigate to Manager Mode > Items and search for the item by name to select it. Once selected, you can view the Global Match ID in the information at the top (near the 🌐 symbol), as well as all of the poses attached to that Global Match ID.
| Global Match within Creator | Global Match within Items on Kiosk |
How can I update the Global Match associated with my item?
The simplest way to update the Global Match associated with your item would be to delete the existing item and then follow these steps:
- Items with a Barcode - How to Add New Menu Items via Kiosk UI
- Items without a Barcode - How to Add New Menu Items via Creator
- Once the non-barcoded item has been created on Creator, follow these steps to attach a Global Match:
- Go to the Kiosk
- Access Manager Mode
- Press Sync DB and wait for kiosk to sync up to menu changes
- Press Items
- Type in Item Name
- Start Posing Item (please see How to Pose Items for more details)
- Once the non-barcoded item has been created on Creator, follow these steps to attach a Global Match:
✋🏽 For any additional questions, please contact our support team at help@mashgin.com