This article details everything you need to know about how to place the kiosk in a hibernated state to prevent checkout.
How do I hibernate the kiosk?
In order to hibernate the kiosk, go to Manager Mode and press Hibernate on the main screen.
What are the benefits of hibernating the kiosk vs. turning the kiosk off?
Putting your kiosk into hibernation mode closes the kiosk from checkout without turning the kiosk off, therefore allowing for critical updates to go through. In addition, if there is something wrong with the kiosk, keeping it in hibernation mode allows for our Support team to troubleshoot remotely but does not allow customers to use it.
How often should I hibernate the kiosk?
We recommend hibernating your kiosk at the end of the day or event as part of your closing procedures!
✋🏽 For any additional questions, please contact our support team at help@mashgin.com