Worldpay User Guide

This article covers the Worldpay integration within Mashgin.

 

Summary

Worldpay is a payment gateway that utilizes Ingenico card readers.

 

Checkout Flow

	Customer places item(s) on the base of the kiosk.
	Customer uses credit / debit card or tap to pay on the Ingenico reader in order to complete transaction.

 

Requirements

• Confirm with Mashgin Support that the payment credentials are in place.

 

Installation

1. Confirm with Mashgin Support you are on-site before plugging in the payment device.
   
2. Be careful not to plug in the Worldpay card reader before Mashgin Support gives clearance during the installation process as doing so will destroy the reader.
3. Once instructed, navigate to Manager Mode > Advanced > Worldpay
   • Select "Prod" followed by “Install”
   • Once installation begins, the buttons will be greyed out on the screen and “Version” field will say “Installing”.
4. Once installation is complete you will see the Version number. If something goes wrong it will show “Error” -- please let Mashgin Support know if there is an Error.
5. Plug the Worldpay reader into the USB port located directly underneath the power button.
6. The reader will then begin updating. This can take up to an hour and the reader will go through multiple restarts.
7. You will know updates is complete when the reader stays steady on the "Welcome to Mashgin" screen.
8. Perform a test transaction to confirm successful installation. If you run into any issues, notify Mashgin Support at [e-mail].

 

Vendor Support Contact Information

• Support Form
• Phone: [phone]
  

 

Integration Request

To enable this integration, please reach out to [e-mail] for more information!

 

✋🏽 For any additional questions, please contact our support team at [e-mail]