Windcave User Guide – Mashgin

This article covers the Windcave integration within Mashgin.

Summary

Windcave is a payment gateway that utilizes Ingenico card readers.

	Customer places item(s) on the base of the kiosk.
	Customer uses credit / debit card or tap to pay on the Ingenico reader in order to complete transaction.

Confirm with Mashgin Support you are on-site before plugging in the payment device.
Be careful not to plug in the Windcave card reader before Mashgin Support gives clearance during the installation process as doing so will destroy the reader.
Once instructed, navigate to Manager Mode > Advanced > Windcave > Install
After installation completes, plug the Windcave reader into the USB port located directly underneath the power button.
The reader will initially show a “Wait for Connect” screen.
Once the reader is recognized by the Kiosk, it will now show the following message: “Wait for Init”, which means the reader is attempting to connect to the Windcave servers for activation. This message should go away within about 5 minutes.
If the message stays on the screen for longer than 5 minutes, you may need to reboot or power cycle the reader to restart the init process.
Once reader has been successfully initialized, the screen will now say "Windcave".
Perform a test transaction to confirm successful installation. If you run into any issues, notify Mashgin Support at help@mashgin.com.

To enable this integration, please reach out to sales@mashgin.com for more information!

✋🏽 For any additional questions, please contact our support team at help@mashgin.com